Job Description

About Us For years, One New Creation has been a trusted name in the moving industry across the United States. What began as a small operation built on hard work and integrity has grown into a dependable, full-service moving company known for consistency, professionalism, and care. Introduction We are looking for a motivated Call Center Agent to join a fast-paced, performance-driven environment. This role is ideal for individuals who enjoy communication, problem-solving, and building professional skills in customer support. Responsibilities * Handle inbound and outbound calls in a professional and timely manner. * Assist customers with inquiries, requests, and basic issue resolution. * Follow call scripts and company procedures as required. * Accurately document call details and customer interactions. * Meet daily call targets and quality standards. * Collaborate with team members to improve service performance. Minimum requirements: * Strong verbal communication and active listening skills. * Comfortable handling a high volume of calls. * Reliable, punctual, and goal-oriented. * Detail-oriented with good organizational skills. * Entry-level candidates welcome; training provided.

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