Call Center Representative Job at Entertainment Travel Associates, Atlanta, GA

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  • Entertainment Travel Associates
  • Atlanta, GA

Job Description



At Entertainment Travel Associates , we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Description



Introduction

Join a fast-paced, communication-driven environment where customer interaction is at the core of daily operations. This role is ideal for individuals looking to build strong communication and problem-solving skills.

Responsibilities

  • Handle inbound and outbound calls in a professional and timely manner.
  • Assist customers with inquiries, requests, and basic issue resolution.
  • Follow call scripts, procedures, and quality standards.
  • Accurately document customer interactions and updates.
  • Meet performance goals and service expectations.
  • Collaborate with team members to improve customer experience.

Qualifications

  • Strong verbal communication and active listening skills.
  • Comfortable working in a high-volume call environment.
  • Reliable, punctual, and detail-oriented.
  • Goal-oriented with the ability to meet targets.
  • Basic computer skills (data entry, CRM systems).
  • Entry-level candidates welcome; training provided.

Additional Information

  • Competitive salary
  • Growth opportunities within the company
  • Professional development and skill-building environment
  • Supportive and collaborative team culture
  • Stable, full-time employment

Job Tags

Full time

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