Post Entry Dispute Specialist Job at DHL Group, Erlanger, KY

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  • DHL Group
  • Erlanger, KY

Job Description

What makes DHL great?Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.

Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine

DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today…

We have an immediate career opportunity for a qualified  Post Entry Dispute Specialist in the International Trade Affairs and Compliance team at our Erlanger, KY location. In this role, you will facilitate compliance with US Customs regulations governing the oversight and control of DHL’s brokerage operations. You will also monitor for adherence to DHL policies and procedures in the processing of such merchandise.

Key Responsibilities:

  • Review entry disputes, determine validity and if DHL or customer error
  • Confirms all required documentation is present and work directly with customer if any documentation is missing
  • Makes correction to the entry
  • Files PSC, 520D or Protest depending on type & liquidation date
  • Files 3347 for IOR/UC correction
  • Processes voluntary tenders for additional duties owed
  • May also include:
  • Review & process cash disputes including entry and billing corrections
  • Perform internal import entry audits with a focus on regulatory requirements for classification, valuation, Importer of Record & Ultimate Consignee, Free Trade Agreement & Returned Goods status and DHL entry policies for Use of DHL as IOR or UC
  • Proper application of FTA status
  • Proper application of Returned Goods classification

Skills & Qualifications:

  • Customs Broker’s License preferred
  • Bachelor’s Degree preferred
  • Import clearance, trade compliance experience
  • Ability to multi-task, set priorities and meet multiple deadlines in a fast-paced environment

Employee Benefits & Incentives

DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:

  • Competitive Pay
  • Bonus/Incentive Programs
  • Retirement Savings – 401K with company match
  • Medical, Dental, Vision, well-being programs
  • Tuition Reimbursement
  • Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
  • Paid Leave
  • Employee Discount Program
  • Employee Assistance & Work Life Program
  • Outstanding training opportunities

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Tags

Full time, Immediate start

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