Job Description
Job Summary (List Format) Business Analyst II (Asset Management and End User Support)
- Manage the complete lifecycle of IT asset management, including procurement, tracking, deployment, and retirement.
- Support budget controls, invoicing, and purchase order processes for asset management activities.
- Maintain accurate asset records and generate reports using ServiceNow, SAP, and Microsoft Excel.
- Provide hands-on support for hardware/software deployments and asset enhancements.
- Assist with hyper care support and new end-user setups.
- Collaborate with cross-functional teams, including asset management, AV support, and executive support.
- Generate reports related to asset tracking, financials, and inventory management.
- Occasionally provide in-person end-user support (approximately 20-25% of the role).
- Ensure strong collaboration across asset management and end-user support functions.
- Gain exposure to both operational and financial aspects of IT services.
- Leverage experience with IT asset management and asset lifecycle processes.
- Apply understanding of financial aspects, such as budgets and invoicing, within asset management.
- Utilize hands-on experience with SAP, ServiceNow (for asset tracking and reporting), and Microsoft Excel (for reporting and data analysis).
- Demonstrate strong end-user support orientation with excellent interpersonal and communication skills.
- Work effectively in a fully onsite, fast-paced environment.
Job Tags
Similar Jobs
Truck with Jed Logistics
...Hiring immediately for Class A Driver! Bold Safe Trucking is a top employer of CDL Truck Drivers across the country. In addition to a great starting salary, we offer great benefits and great schedules. Come work for a great company that takes pride in its Drivers....
Sysco
...JOB SUMMARY Work in a Sysco warehouse and be a critical member of the foodservice supply chain. Warehouse Selectors pick orders for delivery to foodservice venues in the local community. Active, physical role that includes operating an electric pallet jack, and...
Carlson Building Maintenance
...Job Description: Join our team! Carlson is one of the largest retail cleaning companies in the Upper Midwest. We maintain over 240 properties in 8 states. Our headquarters is in White Bear Lake, MN, a northeast suburb of Saint Paul. This is an entry level position, however...
Dhaka Technologies Limited Company
...This is a remote position. Job Description: VMS Sales Representative (Commission-Only) Position: Sales Representative VMS & Workforce Management... ...and IT specialists Manufacturing & Logistics: high-volume hourly and skilled contractor workforces...
BJC Healthcare
...differentiates BJC as the place for nurses to work in the greater St. Louis area... ...November 2019. We are looking for Registered Nurses that can become part of a learning and growing team.... ...Position Highlights ~ Part time~(2) 12 hour Day shifts 7a to 7:30...